| This notice outlines our Terms & Conditions Policy
Description of Goods
As all the products we sell are of a technical nature it is not practical to publish detailed specifications of all the products. All images, descriptive matter. Specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. All specifications given to the customer are approximate and intended as a guide only. The Company does not accept responsibility for any preparation work based on such specifications.
Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. Our intention is that all published information should be as accurate and up to date as possible. However we cannot guarantee the reliability or the accuracy of the information contained within its pages. Any action taken by our customers in relation to advertised information remains the responsibility of the individual.
Payment and Price
The total price payable for the goods will be stipulated at the time you place your order, whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All of our prices are inclusive of VAT unless otherwise stated. Where a delivery charge is appropriate that will also be stated. Full payment for goods must be received prior to delivery.
Typographical Errors
In the event that a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed.
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Payment Methods
We accept all major credit and debit cards including Visa, Mastercard, Switch and Paypal. On the order you must provide us with your exact billing address and telephone number - the address and the telephone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for them and will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Delivery Charges
Our prices are exclusive of delivery charges unless otherwise stated, which will be added to the price of the products. Please see our delivery options page for further information
Risk
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.
Time Limitation for Notification of Claims
Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 days from delivery.
Shortages
It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 7 days from delivery.
Installation
The cost of the goods is for supply only. Any installation is to be arranged separately by the customer at their own expense unless a separate prior agreement has been reached and documented.
In-Correct Goods
It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery.
Product Guarantees
All products supplied are covered by the terms and conditions of the Manufacturer's Guarantee for a period of 12 months. This guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance, if needed, is not covered. This does not affect any statutory rights that you may have. |