FOR YOUR INFORMATION:

HELP US TO HELP YOU OUR VALUED CUSTOMER:

• Our price list is on the web http://www.altronix.com.au/. Please ask your sales person for User name and Password to access dealer section. Price list is updated daily.
• Fax your orders where possible
• Put Purchase Order Number on each Purchase Order
• Please indicate method of delivery.
• Please fax us confirmation of payment if paying by Direct Deposit, TT or Internet Banking.
• Ask Bank to add short message/comment (ex.:your company name) to DD where possible.

PRICES

• All prices quoted in our price list are cash prices
• Price subject to fluctuations, pricing in effect at time of invoicing.

PAYMENT

• Cash must be paid for the first 5 purchases.
• We accept payment by Credit Cards.
• Payment by Credit Cards attract 1.5% surcharge.
• Payment by Cash, Company Cheque, Bank Cheque, Direct Deposit, EFTPOs.
• Orders paid by company cheque will be dispatched after cheque clearance unless agreed otherwise.

PRODUCT RETURNS

• altronix Computers provides a 12 month RTB warranty on all products unless stated otherwise.
• Goods returned under warranty will be repaired or replaced at altronix Computers' discretion

• An RA# (return authorization number) must be obtained from our Service Department before any goods are returned. This RA# must be clearly written on shipping label, NOT ON THE PRODUCT PACKAGING, and a copy of original invoice must be supplied.
• If an RA# can't be identified altronix Computers will be unable to accept delivery.
• Goods should be properly packaged for return, as goods damaged in transit will not be accepted.
• altronix Computers is unable to accept any returned goods that are not in their unmarked original packaging and in complete "as new" condition.
• An RA# does not guarantee either credit or replacement. It is simply an authorization to return goods to altronix Computers.

• altronix Computers will void warranty of any product that has been mishandled, modified or interfered by unauthorized personnel. The removal of any factory seals, serial numbers or warranty stickers will also void the warranty.
• Products returned for credit may incur 15% restocking fee at the discretion of altronix Computers.
• Warranty is void on any item physicaly damaged.

TITLE:

• The goods are to remain in title and property of altronix Computers until fully paid and cheques are cleared. Ownership of products will only be transferred to the customer when all monies owed to altronix Computers have been paid in full.

EMAIL:

• As a valued customer of altronix Computers, we will email a weekly specials list, offering exclusive discounts. If you do not wish to receive email communication, please email webmaster@altronix.com.au

WEB SITE:

• The altronix Website contains information on goods and services which the Customer may purchase including inter alia product descriptions and specifications. With the exception of information relating to altronix COMPUTERS pricing and stock availability, all product information has been provided by the relevant original equipment manufacturer and/or vendor and not altronix COMPUTERS, and altronix COMPUTERS has included it on this Website as a convenience only. The Customer should confirm all product descriptions and specifications with the relevant original equipment manufacturer or vendor before purchase.
• This Website contains hyperlinks and pointers to other websites operated by third parties. These linked websites are not controlled by altronix COMPUTERS, and altronix COMPUTERS is not responsible for the contents of any linked website or any hyperlink contained in a linked website. The hyperlinks are provided as a convenience only, and the inclusion of any hyperlink on this Website does not imply any endorsement of the linked website by altronix COMPUTERS, its affiliates or their directors or employees. The Customer links to any such website entirely at its own risk.